Michael Kramer is an award-winning leadership consultant and successful entrepreneur.
Kramer negotiated the sale of his first business, an FDA licensed pharmaceutical repackaging company, with world famous Silicon Valley venture capitalist, John Doerr of Kleiner Perkins Caufield & Byers. (John's investments include Intuit, Symantec, Millenium Pharmaceuticals, Amazon.com, Martha Stewart Living, Google, and Segway.)
Kramer created courses in "Best Management Practices" for the University of Chicago, lectured at Northwestern's Kellogg School of Management and DePaul University. He co-developed a curriculum for the Coleman Center of Entrepreneurship and created a "Six Steps to SuperGrowth" class for Loyola University. Kramer founded the Breakthrough Best-Practices Movement and was awarded the "Most Innovative Program of the Year" by Chicago's Duman Center of Entrepreneurship.
Kramer's latest innovation is ManageHub.com. ManageHub is social enterprise software that creates an organization's private online community where leaders and their teams meet to share information, develop strategies, implement projects and assess progress. ManageHub is a powerful team-collaboration tool that helps organizations simply but dramatically improve productivity, efficiency, team-communication, product/service quality, and customer satisfaction.
Kramer also founded the ManageHub Accelerator: http://www.ManageHubAccelerator.com. The ManageHub Accelerator helps business owners adopt the same kinds of management practices used by the largest companies to create sustainable, scalable and saleable businesses. The Accelerator curriculum is based on the U.S. Baldrige Performance Excellence Program. The ManageHub Accelerator features a hands-on, learn-by-doing curriculum that is used worldwide by educators, business consultants, coaches, and advisers. Participants receive access to ManageHub software, training and support.
October 14th, 2021 | 48 mins 43 secs
Today on the IC-DISC Show, we're talking with Michael Kramer, President of ManageHub, a specialty consulting firm based in Chicago, who use the Malcolm Baldridge principles of total quality management to dramatically improve a company's quality and performance in a relatively short period of time.
We had a great conversation about some of the client successes he's had, the history of Baldrige, and also what a tremendously underutilized, American-made system Baldrige is.
Mike really has a passion for sharing this system high and wide to every US company, so if you've ever wanted to learn more about the benefit of exceptional quality and excellence in your own organization, this episode has a lot of great ideas and insights.