Today on the IC-DISC Show, we're talking with Paul Liberato, President of Billy Pugh, a pioneering offshore safety equipment company based in Corpus Christi, Texas.
I've known Paul for some time but didn't know his entire story. This podcast was a great opportunity to understand some of what he's achieved since becoming President.
For the last 32 years, some of their best product solutions have come from customers with real-life problems, and we had a really insightful conversation about this strong customer/supplier relationship and how that makes a company stronger.
I enjoyed this episode and the chance to talk about the possibilities that come from learning from your customers.